Privacy Policy

Better Neighbors LA (“BNLA,” “we” or “us”) operates betterneighborsla.org (“Site”). We respect your privacy.

Our policy is simple. We do not sell, rent or share your information. All information regarding visitors to our Site are treated carefully and as described in this Privacy Policy. By using our Site, you acknowledge and agree to this Privacy Policy. 

This Privacy Policy describes the types of personal information we collect on the Site, whether online, offline or by contacting us by phone or text, how we may use the information and the purposes for which we may use it, with whom we may share it and the choices available to you. We also describe the measures we take to safeguard the information and tell you how to contact us about our privacy practices.

If you do not agree to this Privacy Policy, please do not use the Site

We may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):

• Providing the Services;

• Maintaining a digital contact list to provide updates to supporters;

• Other uses about which we notify you

Examples of these types of uses are identified below. We may also use the below categories of personal information for compliance with applicable laws and regulations, and we may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.

If we ever intend to use the information we obtain in any other ways than those described in our Privacy Policy, we will provide specific notice to you.  

We do not sell, rent or otherwise share personal information about you, except as described in this Privacy Policy.  Third parties are not authorized by us to use or disclose the information

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on a lawful disclosure request, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.  We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

In addition, we do not collect your information through cookies, web beacons or other automated means.  

California Consumer Privacy Act Notice

If you are a California resident, you may request that we:

• Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.

• Provide access to and/or a copy of certain information we hold about you.

• Delete certain information we have about you.

• You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Service.

If you would like to exercise any of these rights, please submit a request at info@betterneighborsla.org or by calling (213) 336-5900. 

California residents may opt out of the “sale” of their personal information. BNLA does not “sell” your personal information as defined by the California Consumer Privacy Act and its implementing regulations.

Your Options

We offer you certain choices about how we communicate with you and what information we collect from you. 

Visitors to the Site or who contact us offline or by phone or text who do not agree with this Privacy Policy should not use the Site or our Services.

Customers may update their preferences and make choices regarding the maintenance, use or deletion of any information.

You may unsubscribe from emails and texts by calling (213) 336-5900 or may contact us at info@betterneighborsla.org, providing us with your relevant contact information (phone number(s)/ email(s)) and we will remove your information from our database per your instructions.  

Data Protection Laws

Our Site is intended for use by individuals located in the United States.  If you are a user located outside of the United States, you understand and consent to having any information processed in the United States.  United States data protection and other relevant laws may not be the same as those in your jurisdiction.  As a result, please read this Privacy Policy with care.

Links To Other Websites

Our Site may contain links to other websites for your convenience and information.  These websites may be operated by companies not affiliated with BNLA.  Linked websites typically have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites.  We are not responsible for the content of any websites that are not affiliated with BNLA, any use of those websites, or the privacy practices of those websites.

How We Protect Personal Information

BNLA uses administrative, technical and physical security measures to help protect your personal information.  And while we have taken reasonable measures to protect your information, please be aware that despite our efforts no security measures are perfect or impenetrable and no data transmission method can be guaranteed against an unauthorized intrusion.  Any information disclosed online or via any digital media is vulnerable to intrusion or misuse and as a result we cannot guarantee the complete security of your personal information.  We process and store data in the United States and in other locations for back-up and recovery purposes.  If you live outside of the United States, you understand and agree that we may transfer your information, including personal information, within the United States.  Our Site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our information practices and applicable law. We suggest that you periodically review the Privacy Policy for amendments.

How To Contact Us

If you have any questions about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at info@betterneighborsla.org or write to us at:

Better Neighbors LA
Attn:  Privacy Policy
250 E. 1st Street, Suite 1201
Los Angeles, CA 90012

This Privacy Policy (“Privacy Policy”) is effective as of June 13, 2023.

Categories of Third Parties With Which We May Share That Information

The length of time we will retain your information

Until you ask us to delete that information

  Examples of Use

None